International Student Pass Helpdesk
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Frequently Asked Questions
CANCELLATION OF STUDENT PASS 
INTERNATIONAL STUDENT ATTENDANCE 
LOST YOUR PASSPORT? 
NEW STUDENT PASS 
RENEWAL OF STUDENT PASS 
NEW STUDENT PASS
NEW STUDENT PASS
Am I eligible to apply for a one-off pass?
Do I need to do a pre-arrival medical screening before coming to Malaysia?
Do I need to obtain a Single Entry Visa (SEV)?
EMGS is requesting additional documents for the student pass application. Where do I send my documents to?
How can I get my eVAL and what is the estimated processing time?
How do I accept my offer letter?
How do I monitor the status of my student pass application?
I am not sure which category of Student Pass application I fall under.
I have completed my medical screening, what should I do next?
I have decided not to continue with Monash. However, I have not obtained a student pass yet. Can I get a refund of my student pass fees?
I have failed my medical screening. What should I do next?
I have not been to Malaysia before, what are the closest accommodation available from the campus?
I have obtained my eVAL, what should I do next?
I have obtained my student pass sticker, and I would like to open a bank account. What are the documents needed?
I would like to get more information about my insurance coverage.
If my passport validity is less than 18 months from the commencement date, do I need to renew my passport?
I’m currently in Malaysia with an eVAL, what should I do next?
My EMGS application is closed. What should I do next?
My eVAL has expired, what should I do next?
What are my next steps after I have accepted my offer letter?
When should I apply for my Student Pass?
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